Artículo
Materias > Psicología
Universidad Internacional do Cuanza > Investigación > Artículos y libros
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This study analyzes the relationship between emotional intelligence and job performance in hybrid contexts, characterized by a combination of in-person and remote learning modalities.
Using a quantitative correlational approach and a cross-sectional
design, validated scales were administered to a sample of 120 Latin American workers from various sectors, including technology,
education, telecommunications, and public administration. The results showed a positive correlation between emotional intelligence
and task performance (ρ = 0.65) and contextual performance (ρ
= 0.56), as well as a negative correlation with counterproductive
behaviors. These associations support the literature that highlights
the strategic value of emotional competencies in complex work environments. The study highlights the significance of recognizing
emotional intelligence as a multifaceted resource that fosters adaptation, psychological well-being, and organizational effectiveness.
It also highlights the need to integrate emotional development programs into human talent management, particularly in hybrid frameworks where autonomy, asynchronous collaboration, and emotional
regulation are key factors. The study provides relevant empirical
evidence for the formulation of organizational policies that aim to
strengthen human capital beyond traditional economic incentives.
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González Morales, Dislayne
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SIN ESPECIFICAR
(2025)
Beyond salary, emotional intelligence, and performance in hybridenvironments.
Journal of Management and Human Resources, 3 (2).
pp. 1-8.
ISSN 3091-1850